Sales Development Representative

Founded in 2020, GetSolar is venture-backed by regional investors including Earth VC, Investible, and ENGIE, one of the world’s largest renewable energy companies. We’re also the only renewable energy company listed in Holon IQ’s 2023 Southeast Asia Climate Tech 50.

Here at GetSolar, we are making getting solar as easy as signing up for broadband with our zero upfront cost, rent-to-own solar plans. We aim to solarise every rooftop in the region for residential and commercial property owners.

Our dedicated team is the driving force behind our mission, which is why we’re committed to fostering a culture of excellence and innovation.

GetSolar is not for everyone, but if this sounds exciting, please read on. You’ll probably love it here.

Your Role

As a Sales Development Representative, you’ll play a crucial role in driving residential leads and supporting our sales team in Malaysia. You’ll be the first point of contact for potential customers, handling inbound calls, answering inquiries, and conducting discovery calls to qualify leads. In addition to setting appointments for our sales associates, you’ll assist with preliminary solar designs and proposal preparation. No prior solar experience is required, but we’re looking for someone who enjoys speaking with people, can handle rejections gracefully, and has 1-2 years of sales or customer service experience.

This role offers the chance to develop key skills in customer relationship management, sales processes, and cross-functional collaboration, while working closely with a mission-driven team in a growing industry.

• Fielding and managing all inbound calls and messages

• Conducting discovery and qualification calls to identify top-of-funnel leads

• Pitching Rent-to-Own solar offers and driving conversions to advisory calls

• Assisting in the preparation of rooftop solar designs and proposals for potential clients

• Managing appointment scheduling for sales associates to conduct advisory calls or site surveys with clients

• Supporting the sales team with new initiatives to enhance the sales process and improve customer experience

• Handling ad-hoc projects as needed to support the team

Contract Type and Location: This is a full-time role based in Kuala Lumpur, Malaysia.

• Minimum Diploma or higher

• 1-2 years of experience in sales or customer service, ideally in a phone-based role

• Proficient in Google Suite (Google Docs, Slides, Sheets)

• Fluent or proficient in English and Bahasa Melayu; proficiency in Mandarin Chinese is a plus

• Strong communication, negotiation, and interpersonal skills

• Comfortable handling challenges and rejections with persistence and patience

• Organised, able to multi-task, and manage priorities in a fast-paced startup environment

• Motivated, adaptable, and eager to contribute to a growing team